RETURN POLICY
Last updated November 11, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if your item is damaged or defective upon arrival, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at ladyliddieart@gmail.com to obtain a Return Merchandise Authorization (RMA) number and the address to return the item to.. After receiving an RMA number, place the item securely in its original packaging, then mail your return to the address received by email.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed..
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Returns only accepted for damaged or defective items.
● Please include detailed explanation with pictures in your email.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
ladyliddieart@gmail.com
Privacy Policy & Terms of Service
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device, Web pages you visited prior to coming to this website, Your IP address
This information may also include details about your use of this website, including:
Clicks, Internal links, Pages visited, Scrolling, Searches, Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address, Details relating to your purchase (for example, your shirt size), Email address, Name, Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) [payment processor name(s)] will also collect payment information from you. You can read their privacy policy at [payment processor privacy policy URL].
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
For website visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Customer accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es), Details about your orders (for example, your shirt size), Email address, Name, Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing emails
Marketing emails are not activated at this time. Soon, there will be an option to sign up to a newsletter or similar service to deliver updates and marketing to subscribers who wish to be updated semi frequently. Information under this category will be updated upon the available service.
Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Scheduling
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name, Email address, Phone number, Details relating to your appointment (for example, who referred you), Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.